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Jura & Espresso Machine Repair


For all Jura espresso machines purchased at Kitchen Window (IN or OUT of warranty):
We are proud to be an official intake center for JURA espresso machines.  At any time, you can bring in your espresso machine to Kitchen Window where we will package and ship it to the Jura Repair Center. Jura charges a flat fee based on which machine you have.

Please contact Customer Service at (612-824-4417 extension 403) for questions on setting up a Jura repair.

Kitchen Window no longer provides on-site repair service for other espresso machines.



Our Warranty Assistance applies ONLY to machines that are purchased at Kitchen Window.
If you purchased your machine within two years, your machine is covered under the manufacturer warranty and Kitchen Window’s extended warranty. Should you have any issues, we are happy to provide you with two options:

Option 1
·         Initiate your warranty claim with the manufacture’s repair center.
·         Package and ship your machine to/from the warranty center.
·         Provide you a comparable loaner machine while your machine is being serviced.

Option 2

·           If you choose to not utilize your extended Kitchen Window warranty, you can ship your machine back to the manufacturer’s specified warranty service center under terms of the manufacturer’s warranty.